Updating your billing information will settle an overdue balance, allowing you to make account changes. Should you have an annually billed Hootsuite Pro plan, it is important to note that it is a one-year commitment. While cancellation requests can be submitted, the plan cannot be downgraded or cancelled until the 12-month term is complete.
Remember: Avoid unwanted charges by cancelling your account five business days before your next billing date.
To cancel your Hootsuite account
Select Settings from the left-aligned launch menu.
Scroll down to the bottom of the window, and then click Account Removal.