HootSuite Help Desk
Home
Submit a request
Check your existing requests
English
Español
Français
Português (Brasil)
日本語 (Japanese)
Help Articles
Overview
|
Recent
Important Updates
»
HootSuite Notices
(11)
»
Required Update: Vanity URL DNS records
Service Update: Publisher delay
Notice: Blackberry Interruption in Service
Getting Started
»
Getting Started
(13)
»
Analytics Reports: Points, templates and modules
HootSuite Quick Start Guide
Quick Start Guide: Using organizations
Getting Started FAQs
(11)
»
How can I stop HootSuite emails from being blocked?
How can my company create a case study with HootSuite?
How many tabs, streams and social network profiles can I use with my free HootSuite account?
Dashboard
»
Conversations
(13)
»
Adding Comments
Closing Conversations
Composing and Posting Messages in Conversations
Conversations FAQs
(8)
»
What is Conversations?
Where is Conversations?
Can Conversations be disabled?
Compose Message Box
(32)
»
Adding Locations to Messages
Attaching Images or Files to Messages
Changing Your Default URL Shortener
Compose Message Box FAQs
(28)
»
Are privacy options available in HootSuite?
Can I delete Facebook content from HootSuite?
Can I schedule multiple status updates?
User Profile
(49)
»
Adding Facebook Timelines, Pages and Groups to HootSuite from User Profile
Adding Google+ Pages
Adding LinkedIn Company Pages
User Profile FAQs
(16)
»
Are team members with limited permissions able to write status updates for protected profiles?
Can a social media profile have more than one owner?
How can I give a team member administrator permissions?
Streams
(65)
»
Adding Comments to Google+ Streams
Adding Facebook Search Streams
Adding Facebook Streams
Stream FAQs
(27)
»
How are trending topics determined?
How do I purchase a promoted Tweet?
How far in the past can HootSuite search Tweets?
Publisher
(23)
»
Adding RSS Feeds Through Publisher
Approving Messages (Enterprise Only)
Changing the Time Zone from Publisher
Publisher FAQs
(7)
»
Does the calendar automatically pull batch scheduling?
What are the formatting rules for bulk scheduling?
What calendar views are available in publisher?
Analytics
(21)
»
Adding Daily Retweets Modules (Pro Only)
Cancelling Additional Analytics Points (Pro Only)
Changing the Date Range on Custom Reports
Analytic FAQs
(15)
»
Can HootSuite track stats for Ow.ly links not posted through Twitter?
Do statistics update in real time?
Does HootSuite supports statistics for images and files?
Assignments
(12)
»
Assigning Facebook Posts using Assignments Chrome Extension
Assigning Tweets using Assignments Chrome Extension
Creating Assignments for Team Members
Assignment FAQs
(5)
»
Can I delete an assignments banner on a native Tweet?
How do I log out of HootSuite from the Assignments Chrome Extension?
What are assignments?
Contacts
(12)
»
Adding Contacts to Twitter Lists from Contacts
Blocking Contacts
Following Contacts
Contacts FAQs
(3)
»
How can I add a contact to a Twitter list?
How can I remove a contact from a Twitter list?
What is Klout?
App Directory
(3)
»
Installing Apps
Requesting Apps
Uninstalling Apps
App Directory FAQs
(1)
»
Ping.fm Discontinuing Service
Settings
(27)
»
Adding RSS/Atom Feeds
Clearing Your HootSuite Dashboard Cache
Creating and Installing Vanity URLs
Setting FAQs
(12)
»
Can HootSuite send RSS feeds to all social networks?
Can RSS feeds be checked sooner than one hour intervals?
Can you tell me more about registering a domain name and web host?
Tools
(6)
»
Accessing HootSuite University from Your HootSuite Dashboard
Installing the HootSuite Hootlet into Your Chrome Browser
Installing the HootSuite Hootlet into Your Firefox Browser
Tools FAQs
(11)
»
Are there desktop versions of HootSuite?
How can I become an expert at using HootSuite?
How much does HootSuite University cost?
Help
(7)
»
Accessing Getting Started FAQs from Your HootSuite Dashboard
Accessing Help Desk from Your HootSuite Dashboard
Accessing HootSuite's Company Profile from Your HootSuite Dashboard
Help FAQs
(0)
»
No topics found
Dated
(575)
»
.
.
.
Mobile
»
HootSuite for iPhone and iPod Touch
(67)
»
'Liking' Facebook Posts (iPhone and iPod Touch)
Accessing HootSuite's Feedback Forum (iPhone and iPod Touch)
Accessing HootSuite's Help Desk (iPhone and iPod Touch)
FAQs: HootSuite for iPhone and iPod T...
(7)
»
Does HootSuite for iPhone or iPod Touch support conversation threading?
Does HootSuite for iPhone or iPod Touch support stats for uploaded photos?
What does, "Twitter API: Incorrect signature" mean?
HootSuite for iPad
(62)
»
'Liking' Facebook Posts (iPad)
Accessing HootSuite's Feedback Forum (iPad)
Accessing HootSuite's Help Desk (iPad)
FAQs: HootSuite for iPad
(0)
»
No topics found
HootSuite for Android
(70)
»
'Liking' Facebook Posts (Android)
Accessing HootSuite's Feedback Forum (Android)
Accessing HootSuite's Help Desk (Android)
FAQs: HootSuite for Android
(3)
»
Can I delete a Twitter list using my Android?
Can I save a message as a draft with HootSuite for Android?
I'm having trouble sending messages, what should I do?
Account and Billing
»
Account
(21)
»
Adding Ecquire Chrome Extension to HootSuite
Adding HootSuite University Coupons to HootSuite Pro Plans
Cancelling Your HootSuite Account
Account FAQ
(24)
»
Are there any ads in HootSuite?
Can a coupon be applied to a HootSuite Free plan?
Can HootSuite Enterprise plans be modified?
Billing
(6)
»
Adding an Additional Email Address or Information to Your Invoice
Downgrading from HootSuite Pro Annual Billing to a Free HootSuite Account
Switching HootSuite Pro from Annual to Monthly Billing
Billing FAQs
(16)
»
Does HootSuite have a value-added tax number?
What happens at the end of my 30-day trial?
What happens if I cancel in the middle of a billing period?
HootSuite Additions
»
Affiliate FAQs
(12)
»
How can I become a HootSuite affiliate?
How can I get affiliate links and banners?
What are my responsibilities as an affiliate?
Pro Partner Program FAQs
(35)
»
Am I allowed to use the partner badges in our marketing materials?
Are there any special pricing options for partners?
Can clients sign up for a HootSuite Basic account through a tracking link and then upgrade to Pro Trial?
HootBar
(10)
»
Adding or Removing: Opening Twitter Pages in New Windows After Posting Messages
Adding Twitter Accounts to HootBar
Choosing URL Shorteners in HootBar
HootBar FAQs
(2)
»
What is HootBar?
Where can I find the character count for HootBar?
HootFeed
(1)
»
Setting Up HootFeeds
HootFeed FAQs
(1)
»
What is a HootFeed?
Hootlet
(4)
»
Custom Content Sharing (Chrome Only)
Disabling Twitter Username Redirect in Hootlet
Turning AutoSchedule Off in Hootlet
Hootlet FAQs
(1)
»
Why does Hootlet 2.1.1. require new permission approval?
Ow.ly
(2)
»
Accessing Your Ow.ly Account
Deleting Ow.ly Files
Ow.ly FAQs
(3)
»
Does Ow.ly provide 301 redirects?
What social networks does Ow.ly support?
Why can't I get statistics for shortened Ow.ly URLs?
What the Trend
(1)
»
Logging into What the Trend
What the Trend FAQs
(4)
»
How does What the Trend work?
Is What the Trend available in HootSuite?
What is a verified definition?
Third-Party App Directory
»
Third-Party FAQs
(3)
»
Can I add Pinterest?
Does the app directory support secure mode?
What is the difference between app plugins and streams?
Appboy App
(2)
»
Appboy App: Overview
Appboy App: Known Issues
Batchbook App
(2)
»
Batchbook App: Overview
Batchbook App: Known Issues
Blogger App
(2)
»
Blogger App: Overview
Blogger App: Known Issues
ChattBack App
(2)
»
ChattBack App: Overview
ChattBack App: Known Issues
CMP.LY App
(2)
»
CMP.LY App: Overview
CMP.LY App: Known Issues
Constant Contact App
(2)
»
Constant Contact App: Overview
Constant Contact App: Known Issues
Digg App
(1)
»
Digg Integration is Being Removed
Evernote App
(2)
»
Evernote App: Overview
Evernote App: Known Issues
Flickr App
(2)
»
Flickr App: Overview
Flickr App: Known Issues
Get Satisfaction App
(2)
»
Get Satisfaction App: Overview
Get Satisfaction App: Known Issues
HubSpot App
(2)
»
HubSpot App: Overview
HubSpot App: Known Issues
Identi.ca App
(2)
»
Identi.ca App: Overview
Identi.ca App: Known Issues
Instagram App
(2)
»
Instagram App: Overview
Instagram App: Known Issues
MailChimp App
(2)
»
MailChimp App: Overview
MailChimp App: Known Issues
NeedTagger App
(2)
»
NeedTagger App: Overview
NeedTagger App: Known Issues
Nexalogy App
(2)
»
Nexalogy App: Overview
Nexalogy App: Known Issues
Nimble App
(2)
»
Nimble App: Overview
Nimble App: Known Issues
RankSpeed App
(2)
»
RankSpeed App: Known Issues
RankSpeed App: Overview
reddit App
(2)
»
reddit App: Overview
reddit App: Known Issues
Renren App
(2)
»
Renren App: Overview
Renren App: Known Issues
RSS Reader App
(2)
»
RSS Reader App: Overview
RSS Reader App: Known Issues
Salesforce App
(4)
»
Salesforce App: Setup Guide
Salesforce App: Workflow Guide
Salesforce App: Overview
Scoop.it App
(2)
»
Scoop.it App: Overview
Scoop.it App: Known Issues
Scripted App
(2)
»
Scripted App: Overview
Scripted App: Known Issues
Sina Weibo App
(2)
»
Sina Weibo App: Overview
Sina Weibo App: Known Issues
SlideShare App
(2)
»
SlideShare App: Overview
SlideShare App: Known Issues
SocialBro App
(2)
»
SocialBro App: Overview
SocialBro App: Known Issues
Socialcast App
(2)
»
Socialcast App: Overview
Socialcast App: Known Issues
Statigram App
(2)
»
Statigram App: Overview
Statigram App: Known Issues
StockTwits App
(2)
»
StockTwits App: Overview
StockTwits App: Known Issues
StoreYa App
(2)
»
StoreYa App: Overview
StoreYa App: Known Issues
Storify App
(2)
»
Storify App: Overview
Storify App: Known Issues
StumbleUpon App
(2)
»
StumbleUpon App: Overview
StumbleUpon App: Known Issues
Tencent Weibo App
(2)
»
Tencent Weibo App: Overview
Tencent Weibo App: Known Issues
TrendSpottr App
(3)
»
TrendSpottr App: Overview
TrendSpottr App: Video Overview
TrendSpottr App: Known Issues
Tumblr App
(2)
»
Tumblr App: Overview
Tumblr App: Known Issues
Viadeo App
(2)
»
Viadeo App: Overview
Viadeo App: Known Issues
Via.Me App
(2)
»
Via.Me App: Overview
Via.Me App: Known Issues
Videolicious App
(2)
»
Videolicious App: Overview
Videolicious App: Known Issues
Vimeo App
(2)
»
Vimeo App: Overview
Vimeo App: Known Issues
VK App
(2)
»
VK App: Overview
VK App: Known Issues
WordPress.org App
(2)
»
WordPress.org App: Overview
WordPress.org App: Known Issues
XING App
(2)
»
XING App: Overview
XING App: Known Issues
Yammer App
(2)
»
Yammer App: Overview
Yammer App: Known Issues
YouTube Free App
(2)
»
YouTube Free App: Overview
YouTube Free App: Known Issues
YouTube App
(2)
»
YouTube App: Overview
YouTube App: Known Issues
Zendesk App
(2)
»
Zendesk App: Overview
Zendesk App: Known Issues
Zuum App
(2)
»
Zuum App: Overview
Zuum App: Known Issues
Zyncro App
(2)
»
Zyncro App: Overview
Zyncro App: Known Issues
日本語ヘルプページ
»
登録方法、初期設定ガイド
(10)
»
“HootSuite”と“foursquare”の連携
iPhone版のHootSuite クイックスタートガイド！
HootSuiteの初期設定ガイド
ウェブ(PC)
(43)
»
SNSの追加
SNSアカウントの削除
Bulkスケジュールの使い方
よくある質問
(46)
»
アバター(アイコン)を変更した時の同期方法は？
メールアドレスを変更するには？
HootSuiteへのログイン
iPhoneのアプリ
(21)
»
HootSuite for iPhoneタブバーの配置設定
HootSuite iPhone / iPad / iPod がクラッシュする問題について
HootSuite for iPhone アカウント情報について…
[虎の巻] 賢い使い方で一歩先のソーシャルライフへ
(8)
»
タブの変更をせずに複数のアカウントのタイムラインを見る方法
HootSuiteから自動でニュースフィードを配信しよう！
複数人で管理できるチーム機能を使おう！
iPadのアプリ
(2)
»
HootSuite for iPad クイックスタート解説書！
Homeをタップするとクラッシュする不具合について。
FacebookとFacebookページ
(7)
»
HootSuiteからFacebookへ写真を直接投稿
Facebookのストリームを追加
いいね！やコメントをするには？コメントのストリームを作成するには？
Androidのアプリ
(23)
»
Android版：SNS追加方法
Android版：Facebook いいね！
Android版：リツイートとは？
mixi
(6)
»
HootSuiteでmixi ~ボイス削除編~
HootSuiteでmixi ~ボイス作成編~
HootSuiteでmixi ~コメント&コメント削除編~
Asistencia técnica en español
»
Preguntas frecuentes sobre equipos
(29)
»
Actualización de Equipos
Actualización de Equipos: Cuenta Pro sin miembros de Equipo
Actualización de Equipos: Cuentas Gratis
Perfil de usuario
(22)
»
Eliminar una red social
Reconectar Facebook
Crear perfiles con geosegmentación (Servicio Enterprise)
Conversaciones de HootSuite
(16)
»
Ver quien le ha dado 'Me gusta' a tu publicación
¿Cómo unirse a un equipo?
¿Cómo darle RT a un mensaje en conversaciones?
Columnas de HootSuite
(3)
»
Añadir una columna de Facebook
Añadir columnas de búsqueda en Twitter
Búsquedas en Facebook desde HootSuite
Analítica
(1)
»
Crear Mensajes con objetivo demográfico para Facebook (servicio Enterprise)
Suporte em português
»
Conversations
(15)
»
O Que é HootSuite Conversations?
Como convidar colegas à conversação
Conversações Ejetáveis
Perfil do Usuário
(44)
»
Como Adicionar Membros à Equipes
Como Adicionar Membros de Equipe à Redes Sociais
Como Adicionar Redes Sociais à Sua Equipe
Auxilio de Conta e Cobranças do HootS...
(1)
»
Cancelar sua conta do HootSuite
Caixa de Compor Mensagens
(3)
»
Agendar Publicaçōes
Anexar Imagem ou Arquivo
Compor e Enviar Mensagens
Colunas
(1)
»
Adicionar uma Coluna do Twitter
Começando com HootSuite
(13)
»
O que é Hootsuite?
Comece aqui
Sobre permissões da Organização, Equipe e Redes Sociais
Assistance en Français
»
Conversations de HootSuite
(16)
»
Voir qui "aime" un message
Composer un message dans vos conversations
Comment visionner les conversations de HootSuite?
English
Español
Français
Português (Brasil)
日本語 (Japanese)