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Help Articles
Overview
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Recent
HootSuite Service Updates
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Known Issues & Bugs
(35)
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Nov 1, 2011: Internet Explorer 7 and 8 displays a blank screen after login
Oct 21, 2011: Known Issue - Mentions Streams not updating upon refresh
October 17th 2011: Known Issues
Support Updates
(28)
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FIXED: November 21st, 2011: Ow.ly links showing up as t.co links on Twitter
FIXED: November 17th, 2011 : Incorrect Ow.ly URLs
Billing & Account Issues
Official HootSuite Help
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Getting Started
(9)
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HootSuite Quick Start Guide
Streams
Contacts
How-tos
(148)
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How to Schedule a Message
How to Add a Social Network Profile
How to Remove a Social Network Profile
FAQs
(139)
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Why doesn't HootSuite support my self-hosted WordPress.org blog?
What is Klout?
Is HootSuite able to manage more than one social profile per account?
HootSuite Translation Project
(17)
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-- Translator’s Guide --
How can I learn more about translation style?
How can I identify translations with minor mistakes?
Team FAQs
(28)
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How to Manage Your Organization
How to Edit User Permissions
How to Manage Your Teams
Ow.ly Pro
(4)
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How to update your DNS by pointing to the A Record (by DNS Provider)
How do I set up my Vanity URL within HootSuite?
Where to point your vanity URL for Ow.ly Pro when updating your DNS settings
HootSuite University FAQs
(7)
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How to Enroll Team Members in HootSuite University [NEW TEAMS]
I am HootSuite Certified but I don't appear on the site's directory?
What is HootSuite University?
Analytics FAQs
(34)
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How to Create a Custom Analytics Report
What are Analytics Points?
What are the base Analytics Points allotted to Pro Users?
HootBar FAQs
(16)
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How can i publish a pic in a fan Page?
Cannot post to Twitter using Hootbar anymore.
Deleted Hootsuite's Auto Generated Photo Album on Facebook..HELP!
Archived Articles
(2)
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How to Edit a Scheduled Message
How to View Scheduled Messages
Publisher / Scheduling FAQs
(28)
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How to Edit Scheduled Messages
How to Schedule a Message in the Publisher
Publisher vs. Pending Stream
HootTip
(17)
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HootTip: How to Set up Your RSS Feed in HootSuite
HootTip: How to add a trend in What the Trend
HootTip: How to Draft and Share Messages in HootSuite
Archiving FAQs
(5)
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How to Create an Archive
How to Export Your Archives
How to View an Archive
Affiliate FAQs
(10)
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How to become a HootSuite Affiliate
Termination of Affiliate Account
Which HootSuite Products Can I Promote and Earn Commissions For?
Teams Transition FAQ
(8)
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What is the Teams Update?
Teams Update: Enterprise Accounts With Less Than 170 Social Profiles
Teams Update: Enterprise Accounts With More Than 170 Social Networks
Community Help
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User-Created Tutorials
(63)
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How To Automate Your Social Media Marketing Like The Pros Do
Posting A Link to Facebook Page
How To Use Hootsuite's Bookmarklet Tool For Fast Sharing
Community Support Forum
(1058)
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Integrating Google+
Google Plus Pages (Personal/Business)
Unable to Connect to Facebook
Suggestions
(1)
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HootSuite Feedback
Translation Project Forum
(3)
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Accents Issue
Norwegian translation: there are two official Norwegian languages.
Confusion about translating variable strings
Dutch Community Support Forum
(31)
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Synchroniseren
Volgens Hootsuite heeft mijn FB bedrijfspagina een andere administrator en mailadres?
Twitter-account is in bij Hootsuite in bezit van een ander - hoe te claimen?
Portuguese Community Support Forum
(1)
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Does posting to FB through hootsuite degrade our status update?
HootSuite Billing and Account Help
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Billing FAQs
(31)
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Is there a free version of HootSuite?
I have not received an invoice- What should I do?
How do I cancel my account?
Plans FAQ
(25)
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What's available to HootSuite Pro users?
How to Delete or Cancel A HootSuite Account
What’s included in the Free version of HootSuite?
HootSuite Mobile Help
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HootSuite for iPhone and iPad
(63)
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Can I add a Facebook Page to HootSuite for iPhone?
Does HootSuite for iPhone sync with the Web Dashboard?
iPhone: How to Launch The Welcome Wizard
HootSuite for Android
(21)
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Unable to import lists / empty lists?
Problem with tweet failing to send
Can I add a Facebook Page to HootSuite for Android?
HootSuite for Blackberry
(34)
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Blackberry: IMPORTANT -- Hard Reset Required after Installation
Blackberry: HootSuite's in Beta. What does this mean?
Blackberry: How to Import Your HootSuite Account
Push Notifications for Mobile Apps
(6)
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iPhone: I Tried to Subscribe to Push Notifications and I Got a "We're in Beta" Message
Does HootSuite Support Push Notifications for iPhone/iPad
iPhone: I didn't get a notification
3rd Party App Directory Help
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Installation and General How To's
(5)
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How to Add App Streams
How to Install Apps
How to Remove Apps
YouTube App FAQs
(4)
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YouTube App: Before You Broadcast...
YouTube App: Known Issues
Multiple Account Sign-In Enabled
Flickr App FAQs
(2)
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Flickr App: Known Issues
Flickr App: Overview
Get Satisfaction App FAQs
(2)
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Get Satisfaction App: Overview
Get Satisfaction App: Known Issues
Tumblr App FAQs
(2)
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Tumblr App: Overview
Tumblr App: Known Issues
Constant Contact App FAQs
(2)
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Constant Contact App: Known Issues
Constant Contact App: Overview
Trendspottr App FAQs
(3)
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Trendspottr App: Video Overviews
Trendspottr App: Overview
Trendspottr App: Known Issues
Digg App FAQs
(2)
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Digg App: Overview
Digg App: Known Issues
InboxQ App FAQs
(2)
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InboxQ App: Overview
InboxQ App: Known Issues
RSS Reader App FAQs
(2)
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RSS Reader App: Overview
RSS Reader App: Known Issues
Orkut App FAQs
(2)
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Orkut App: Known Issues
Orkut App: Overview
Vision Critical App FAQs
(2)
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Vision Critical Surveys App: Known Issues
Vision Critical Surveys App: Overview
Chime.in App FAQs
(2)
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Chime.in App: Known Issues
Chime.in App: Overview
Identi.ca App FAQs
(2)
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Identi.ca App: Known Issues
Identi.ca App: Overview
MailChimp App FAQs
(2)
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MailChimp App: Overview
MailChimp App: Known Issues
Soporte en español
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Comunidad: foro de soporte
(61)
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Código de Conducta del foro de soporte de la comunidad
¿Qué es el foro de soporte de la comunidad en HootSuite?
HootSuite para iPad: feedback
Comunidad: tutoriales de usuarios
(14)
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Guía básica de HootSuite
Cómo mejorar el marketing y la comunicación en redes sociales con HootSuite Pro
HootSuite - Tutorial básico (vídeo)
Guías Oficiales: guías de inicio
(11)
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¿Por qué utilizar HootSuite para gestionar tus cuentas en Twitter?
Introducción a los planes de HootSuite
Guía Rápida de Inicio de HootSuite
Guías Oficiales: tutoriales
(28)
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Cómo cambiar el tipo de Retweet en Twitter en cada actualización
Cómo "responder a todos"
Cómo cambiar la dirección de correo asociada a HootSuite
Guías Oficiales: preguntas frecuentes
(27)
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¿Cómo puedo introducir mi información fiscal en las facturas que recibo de HootSuite?
¿Por qué algunas funcionalidades son exclusivas para usuarios con un plan Pro?
¿Cómo subir mensajes programados en lote? ¿Cómo crear un archivo .csv?
Sugerencias para HootSuite
(1)
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Sugerencias
Guías Oficiales: Consejos de HootSuit...
(16)
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HootTip: utiliza los favoritos en HootSuite
HootTip: invita y añade miembros de equipo en HootSuite
HootTip: filtra con Klout y por palabras clave
Notas de prensa
(3)
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HootSuite publica su App Directory e integra YouTube, Flickr, Tumblr y Get Satisfaction
Nota de prensa: lanzamiento Smart Publishing
HootSuite reinventa sus informes Social Analytics
Información sobre el servicio
(3)
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30 de junio: perfiles en Twitter necesitan reautenticación
15 de junio, HootSuite no muestra mensaje de confirmación de envío
26 de abril: en relación a los fallos en HootSuite para iPhone/iPad/iPod (iOS)
Preguntas Frecuentes Sobre Equipos
(29)
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Actualización de Equipos
¿Cómo administrar tu organización?
Editar permisos de usuario
Suporte em Português
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FAQ Sobre Equipes
(29)
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Como Gerenciar a Sua Equipe
O que é Atualização de Equipe?
Como Convidar um Membro para a sua Organização